For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 15 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. The National Book Depot is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 15 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be registered address of the buyer as per the credit/debit card only at all times (Unless specified at the time of Order).The National Book Depot is in no way responsible for any damage to the order while in transit to the buyer. All major credit cards are accepted.
Shipping & Delivery Policy (Services)
Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk at firstname.lastname@example.org or 022- 24131362/24165274 Mobile no. + 91 9757001960 / 61 between 11 am to 7pm (IST) on business working days.
How the delivery charge is calculated for multiple units and some products ?
The shipping charge is based on the weight of the product. For multiple products ordered, the company adds up the weight of all the units ordered and charges a single delivery fee.
The weight of the product is calculated into the delivery charge of each product. This will automatically be added to the product cost at the payment stage.
it will be reasonable and can change with respect to time
THE NATIONAL BOOK DEPOT has all the rights to change shipping rates any time without any notice, the changes in any rate will be the decision of soul of the company.
For returning any time you can contact us to initiate a return. You will receive a call or mail explaining the process, once you have initiated a return. You can return the item through a third party courier services.Return fees are applicable for the buyers
Cancellation by THE NATIONAL BOOK DEPOT
Please note there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situation that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or error in product or pricing information, or problems identified by our credit and fraud avoidance department. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If all order is cancelled after your credit card has been charged, the raise amount will be reversed back in your card account.
Cancellations by the customer
In case we receive a cancellation notice and the order has not been processed/approved by us, we shall cancel the order and refund the entire amount. We will not be able to cancel order that have already been processed and shipped out of us. THE NATIONAL BOOK DEPOT has the full right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made byTHE NATIONAL BOOK DEPOT and accept THE NATIONAL BOOK DEPOT decision regarding the cancellation.
Cancellation and Refunds
All cancellations and refunds will be handled as per the standard cancellation policy.